VW/ Audi Master Technical Support Specialist Featured job

Posted time January 29, 2025 Location Port Elizabeth Job type Full-time
  • Experience: 5 years experience in VW/ Audi dealership as a Senior Motor Mechanic or Technician
  • Salary details: R negotiable

VW/Audi Master TECHNICAL SUPPORT SPECIALIST

Posting End Date – 31-Jan-2025

Basic salary: up to R60 000 pm

Benefits: Car lease allowance, medical aid, provident fund, 13th cheque, quarterly bonus, shift allowance

KEY DUTIES

  • Providing prompt and qualified repair support (repair advice) to the  Commercial dealership network in South Africa and in SSA markets
  • Repairing, diagnosing and analysis, of vehicles that have been returned to the TSC recruitment.
  • Flying doctor function, diagnosing, and repairing vehicles onsite at a dealer
  • Providing technical support via remote diagnosis to the dealer.
  • HV Electric vehicles support, analyzing & diagnosing, of electric vehicles.
  • Minimizing operational costs, covering warranty and goodwill expenses, by ensuring timely and effective development, implementation, and dissemination of information to the Dealers.
  • Assessing technical service information solutions for product issues and ensuring timely dissemination of all pertinent information related to the Dealer Network.
  • Collaborating with Quality Divisions within the Group to update and inform Dealer organization about the progress in formulating actions to resolve technical issues reported.
  • Supporting the Customer interaction Centre for all technical queries related to vehicles in the market.
  • Monitoring the effectiveness of existing diagnostic and repair instructions in the field and ensuring corrective action is immediately taken where technical problems occur.

MINIMUM REQUIREMENTS

  • NN Diploma / National Diploma / Degree in Electrical /Mechanical / Electronics Engineering or Motor Mechanic/Auto Electrician Trade Certificate with a VW/AUDI Diagnostic / Master Technician Certificate.
  • Minimum 5-10 years postgraduate work experience related to mechanical, electrical fault finding and development of technical solutions.
  • Ability to handle automotive product support issues.
  • Comprehensive VW & AUDI product knowledge.
  • Familiarity with VW Group Aftersales Service systems and processes.
  • Excellent computer skills (MS Office).
  • Problem-solving, task prioritization and multitasking skills.
  • Ability to work effectively under pressure and meet strict deadlines.

ADDED ADVANTAGE

  • High voltage technician HVT /HVE Certification

If interested kindly submit your application to tsholor@armourvest.co.za

This job is Expired